FAQ
1. How long does shipping take?
Shipping typically takes 5-14 business days, depending on the destination.
2. Where do you ship from?
We ship from carefully selected fulfillment centers in the US, Europe, and Asia to ensure faster delivery.
3. Do you provide tracking?
Yes, every order comes with a tracking number that you will receive via email once shipped.
4. What payment methods do you accept?
We accept major credit cards, PayPal, and secure checkout options.
5. What if I receive a damaged item?
Contact us within 7 days of delivery and we'll arrange a replacement
or refund.
6. Can I return my order?
Yes, returns are accepted within 14 days of delivery. See our Refund Policy for details.
7. Do you cover customs fees or taxes?
Local taxes or duties may apply depending on your country. These are the buyer's responsibility.
8. Do you offer a warranty?
Yes, all products come with a 12-month warranty covering defects.
9. How do I contact support?
Reach us anytime via our Contact Us page or support email.
10. Are your products safe?
Yes! All LenxPlugs products are designed and tested for *safety and
compliance* with international standards.